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Locked out? Don't break a window. We open it without damage.

The door closed behind you, the key is inside, or the key is in your hand and the lock will not turn. Nine lockouts out of ten are opened without drilling and without replacing anything. A technician arrives with proof of identity, asks for yours, and you are back inside.

No damage needed. Here's what to do

What to do right now

Stay warm and stay put. Do not force the door with a credit card, a screwdriver or your shoulder: a pried frame or a broken window costs more than the lockout, and a damaged strike turns a ten-minute opening into a lock replacement. Check the other doors and windows once, calmly. Then call. Have a piece of ID with your address, or be ready to show a lease or a bill on your phone. A legitimate locksmith must confirm you belong there before opening, and one who does not ask is not someone you want holding your key.

Before you call, and where to stop

Where DIY stops: if the key turns but the door will not open, the latch or a swollen door is the likely cause, and you can safely lift the door by the handle while turning. If the key will not turn at all, stop. Forcing it snaps the key and adds an extraction to the bill. On a frozen lock, lock de-icer or a key warmed in your hand can work; a lighter on the key can crack the cylinder.

Does this sound like you?

Tick what matches. Two or more and you are almost certainly in the right place.

Sounds like you?

Call and describe it in sixty seconds. The dispatcher confirms the price and sends the technician.

What's included

$25 service call, then a fair price for the work, quoted before anything is touched. Here is what each service includes.

How our pricing works ›

Fair questions

Will you damage the door or the lock?

Almost never. We open with picks, bypass tools and decoding techniques first. Drilling is the last resort, needed on a minority of high-security cylinders, and we tell you before we drill, with the replacement price.

What ID do you need?

Something that ties you to the address: a driver's licence, a lease, a bill on your phone, or a neighbour who can vouch with a follow-up later. We photograph nothing and keep nothing. Every serious locksmith checks, and it protects you as much as the next tenant.

How much is a lockout?

A service call, then a fair price for the opening, quoted before anything is touched. If you decline the quote, you pay the service call only. If you go ahead, the number you heard is the number on the invoice.

Not quite your situation?

Where we do this

You could be back inside in half an hour

One call, one dispatcher, one van on its way in 15-20 minutes. $25 service call, warranty on labour and parts.

(514) 981-5527Typical arrival 15-20 minOpen 24/7. A person answers

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